Skip to main content

Troubleshooting

๐Ÿ“ Occasionally after an update to Forms Live, you may find the site not acting as you expect. Some examples:

  • โœ… Blank screen after logging in
  • โœ… Unable to load forms or forms displaying incorrectly
  • โœ… Unable to see new features

This is usually caused by your internet browser keeping old website data.

To clear this old data, select your browser from the list below and follow the instructions.

If the issue persists or your browser is not listed, please contact our support team by lodging a support request through the Help area in Forms Live.